General

Account information

• How do I contact Customer Support?
• How do I close my account?

Credit Reporting

• Can I check my own credit record/report? 
• What are Credit Reference Agencies (CRAs)?
• What is a credit record/report used for? 

APR/Interest

• What is APR?
• What is Representative APR?
• How do we calculate our Representative APR?
• What is a Notice of Variation?
• Why is my interest rate changing?
• If my interest rate changes, how does this impact my current instalments?

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