Bills and payments

Payments

• How do I pay my bill?
• How do I pay by bank transfer?
• Where is my unique reference number?
• Why isn’t my payment showing in the app?
• What payment methods does Tymit currently offer to pay my bill? 
• Can I pay using another credit card?

See all 13 articles

Billing dates

• Can I change the bill date?
• What is my end-of-month bill?
• When am I expected to pay my bill? 
• What if I can’t pay my bill on the 7th? 

Direct Debit

• Setting up Direct Debit
• How to cancel my Direct Debit with Tymit?
• Why has by direct debit failed?
• When will my Direct Debit become active?
• When is my Direct Debit taken out?
• I’ve had two payments taken on the same bill, why?

General

• What is a unique reference number?
• Where can I view my statement?
• What does it mean when the bill closes on my account?
• What’s the difference between my end-of-month bill and my outstanding balance?
• Why do I have a late fee on my account?
• How do I pay my full balance, but keep my account open?

See all 7 articles

Billing cycle

• What’s the billing cycle at Tymit, and how does billing work? 
• What do I do if my bill is incorrect? 
• How much of my end-of-month bill am I expected to pay?
• What does previous credits mean?