Ursula (CloudTalk)
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Activity overview
Latest activity by Ursula (CloudTalk)-
Ursula (CloudTalk) created an article,
How can I pay my bill?
You can set up a direct debit for us to attempt payments automatically for your bill, which will be taken between 7th-13th of the month, depending on how the weekend affects the bill. If you would ...
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Ursula (CloudTalk) created an article,
What should I do if I cannot afford my payments?
If you have any concerns about not being able to pay your upcoming bill or have already have missed a payment you can schedule a time for us to call you using the following link. Money Worries - He...
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Ursula (CloudTalk) created an article,
What should I do if I am experiencing financial difficulty?
We understand there can be unforeseen changes in life that can seriously impact your ability to pay. If you are experiencing a change in circumstances causing you to fall into financial difficulty,...
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Ursula (CloudTalk) created an article,
Why is my card blocked?
If you have recently missed your payment and your account is overdue then we will temporarily suspend your Tymit card until your account is brought up to date. This is to help prevent you from fall...
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Ursula (CloudTalk) created an article,
What happens if I don’t make my payments?
If you fail to make your payments on time your card will be suspended and you may have a £10 late payment charge applied to your account. Late or missed payments can have a negative impact on your ...
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Ursula (CloudTalk) created an article,
I’ve received a Notice of Default, what does this mean?
If you have received a Notice of Default letter through the post, then it means your account has been in arrears for sometime. Failure to acknowledge this letter means a default will be applied to ...
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Ursula (CloudTalk) created an article,
Can I repay a purchase earlier than expected by my instalment plan?
Yes. If you have put a purchase into an instalment plan, you can still decide to repay earlier. Here’s an example: Let’s say you make a purchase and put it into a 6-month instalment plan. After ...
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Ursula (CloudTalk) created an article,
What’s the difference between my bill and my balance?
Your bill is the amount we expect you to pay each month. Your balance is the total amount you’ve spent on your card.
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Ursula (CloudTalk) created an article,
What do I do if my bill is incorrect?
If you think your bill amount is incorrect, please let us know as soon as possible. We won't collect the amount until we have investigated this for you. You can contact us at support@tymit.co.uk o...
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Ursula (CloudTalk) created an article,
How do I know how much I owe every month?
What you owe at the end of the month will be displayed in large numbers at the top of the screen when you first open the app. This customer has a current outstanding amount of £50.80 that they ...