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What details can I see about a transaction? Below is a breakdown of what you see in the app when you open up the details of a transaction. But first, here are some quick links in case you need them...

You can also use your virtual card anywhere online, just like any other card. Your virtual card has a 16-digit PAN, expiry date and CVV code (the 3 digits on the back) just like a physical card. Re...

When we call you, we will ask you to confirm some personal details that we know we're talking to the account holder. This will be information about your account that only you should know, like your...

If you delete or reinstall the app, or any other time you clear cached data from your device, this will generate a new unique device ID when you next log in. This is because the previous data has b...

Change your passcode immediately Monitor your account for any activity you don’t recognise Contact our support team at support@tymit.com - we’ll conduct a review of your account.

Log in as soon as you can from another device Deactivate the lost device from your settings page. This will prevent any unauthorised access from the lost device. If you can’t use another device, ...

We’re updating our security measures which may require you to verify your device, even if you’ve used it before. Don’t worry, this is a quick and easy process. If you have any concerns or get stuck...

There are ways the Tymit app can help you budget your future finances and reduce your future payments. You can use our 'replan' feature to reduce future bills - see here. You can use the 'simulato...

You will still have access to your app for a period of time whilst we finalise any remaining actions on our end. The process can take up 10 days days to officially close so you may be able to acces...

Our aim is to close your account within 48-hrs of your request, but in some cases, up to 10 days. Just so you know 💡  This could take a little longer if additional action is needed on the account.