Clare
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Activity overview
Latest activity by Clare-
Clare created an article,
I can see lots of the same device type listed. What should I do?
If you delete or reinstall the app, or any other time you clear cached data from your device, this will generate a new unique device ID when you next log in. This is because the previous data has b...
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Clare created an article,
I’ve received an one-time passcode but I didn’t try to login. What should I do?
Change your passcode immediately Monitor your account for any activity you don’t recognise Contact our support team at support@tymit.com - we’ll conduct a review of your account.
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Clare created an article,
I’ve lost my phone. What should I do?
Log in as soon as you can from another device Deactivate the lost device from your settings page. This will prevent any unauthorised access from the lost device. If you can’t use another device, ...
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Clare created an article,
Why am I being asked to verify my device?
We’re updating our security measures which may require you to verify your device, even if you’ve used it before. Don’t worry, this is a quick and easy process. If you have any concerns or get stuck...
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Clare created an article,
How can I use the Tymit app to budget and spread the cost of my bills?
There are ways the Tymit app can help you budget your future finances and reduce your future payments. You can use our 'replan' feature to reduce future bills - see here. You can use the 'simulato...
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Clare created an article,
I closed my account. Why do I still have access to the app?
You will still have access to your app for a period of time whilst we finalise any remaining actions on our end. The process can take up 10 days days to officially close so you may be able to acces...
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Clare created an article,
How long does it take to close my account?
Our aim is to close your account within 48-hrs of your request, but in some cases, up to 10 days. Just so you know 💡 This could take a little longer if additional action is needed on the account.
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Clare created an article,
I closed my account. When will this change on my credit report?
Once your account is closed, it will be showing as closed on credit reference agency reports within 8 -12 weeks.
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Clare created an article,
What does it mean when the bill closes on my account?
We add up all your transactions for the month that has just passed and calculate what you owe on your next bill based on your choice of instalment plans.
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Clare created an article,
How much of my end-of-month bill am I expected to pay?
You have to pay all of your end-of-month between the 7th-9th of every month. Remember, your end-of-month bill is not the same as your outstanding balance. Your end-of-month bill is every transa...