Clare

We try to make things as easy as possible. When it comes to paying your bill, simply copy the payment details in app. Please make sure to include your 6-digit alphanumeric unique reference number. ...

This usually happens when the unique payment reference isn’t included in your bank transfer. Our system needs that to pin point that to your account. No need to worry though, the fix is simple! Wha...

You will need to contact out to our Support team letting us know the address you wish to change to. Be ready to confirm your identity with us!  You can reach our team in-app or by sending an email ...

We report to the three largest credit bureaus in the UK: Experian  Equifax Transunion We report to each of these bureaus the same information, once per month, or every 4 weeks. Don't forget that...

A default will stay on your credit report for six years, from the date of default,- even if you pay off the debt. However, it is still important to make an arrangement to clear a default as soon as...

Whenever you apply for credit with a financial service provider, they will complete searches with their preferred credit reference agencies to check your credit record for the information they hold...

If you have recently missed your payment and your account is overdue then we will temporarily suspend your Tymit card until your account is brought up to date. This is to help prevent you from fall...

If you have received a Notice of Default letter through the post, then it means your account has been in arrears for sometime. Failure to acknowledge this letter means a default will be applied to ...

  Using Direct Debit to pay off your monthly bill is available for both Android and iOS (this tutorial shows iOS but it is exactly the same for Android).   What should I know about paying with Dire...

The billing cycle will remain the same for now. For example, April's billing cycle closed on 25th April, which will then be due on May 1st. The payment will then between on 7th-9th May.  For direct...