Clare
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Recent activity by Clare-
I can see lots of the same device type listed. What should I do?
If you delete or reinstall the app, or any other time you clear cached data from your device, this will generate a new unique device ID when you next log in. This is because the previous data has b...
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I’ve received an one-time passcode but I didn’t try to login. What should I do?
Change your passcode immediately Monitor your account for any activity you don’t recognise Contact our support team at support@tymit.com - we’ll conduct a review of your account.
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I’ve lost my phone. What should I do?
Log in as soon as you can from another device Deactivate the lost device from your settings page. This will prevent any unauthorised access from the lost device. If you can’t use another device, ...
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Why am I being asked to verify my device?
We’re updating our security measures which may require you to verify your device, even if you’ve used it before. Don’t worry, this is a quick and easy process. If you have any concerns or get stuck...
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How do I plan a purchase or change my payment plan?
Tymit allows you to plan all your purchases, giving you the option to choose how much you want to pay and when. Purchases that you do not want to or cannot pay in full at the end of the month, can ...
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Can I repay a purchase earlier than expected by my instalment plan?
Yes. If you have put a purchase into an instalment plan, you can still decide to repay earlier. Let’s say you make a purchase and put it into a 6-month instalment plan. After 4 months, you decid...
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What is Replanning?
Replanning is a feature Tymit offers to spread the cost of purchases. The basic idea is this: you buy something and then use Tymit’s replanning feature to split the repayments into monthly instalm...
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What should I do if I am experiencing financial difficulty?
Talk to us We understand there can be unforeseen changes in life that can seriously impact your ability to pay. If you are experiencing a change in circumstances causing you to fall into financial ...
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How can I pay my bill?
You can set up a direct debit for us to attempt payments automatically for your bill, which will be taken between 7th-13th of the month, depending on how the weekend affects the bill. You can also ...
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How can I use the Tymit app to budget and spread the cost of my bills?
There are ways the Tymit app can help you budget your future finances and reduce your future payments. You can use our 'replan' feature to reduce future bills - see here. You can use the 'simulato...