Clare

You can pay your bill via bank transfer, also known as a ‘faster payment’.   Payment details can be found in the Tymit app.  We also have Direct Debit payments available if you prefer. Here's how t...

Once your account is closed, it will be showing as closed on credit reference agency reports within 8 -12 weeks.

Talk to us We understand there can be unforeseen changes in life that can seriously impact your ability to pay. If you are experiencing a change in circumstances causing you to fall into financial ...

We report to the three largest credit bureaus in the UK: Experian  Equifax Transunion We report to each of these bureaus the same information, once per month, or every 4 weeks. Don't forget that...

If you're thinking of closing your account down with us, we've made it simple for you. Please follow the information below on how to do so: Open the Profile tab in the app (the silhouette in the b...

If you delete or reinstall the app, or any other time you clear cached data from your device, this will generate a new unique device ID when you next log in. This is because the previous data has b...

Change your passcode immediately Monitor your account for any activity you don’t recognise Contact our support team at support@tymit.com - we’ll conduct a review of your account.

Log in as soon as you can from another device Deactivate the lost device from your settings page. This will prevent any unauthorised access from the lost device. If you can’t use another device, ...

We’re updating our security measures which may require you to verify your device, even if you’ve used it before. Don’t worry, this is a quick and easy process. If you have any concerns or get stuck...

You can set up a direct debit for us to attempt payments automatically for your bill, which will be taken between 7th-13th of the month, depending on how the weekend affects the bill. You can also ...