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We take all concerns around the service you've received or issues you're facing seriously.   Please visit the Complaints FAQ for details on how to raise your complaint with us: https://tymit.zendes...

We update all of our customer's credit reports on a monthly basis in line with industry standard. We report to three agencies as listed below. If you have a specific query around the information th...

If you are currently paying a £6.99 account fee, this will no longer be applied to your account moving forward.

If you do not have access to the app, you can send a manual bank transfer using the details below:   Account name: Tymit Account number: 08061440 Sort-code: 04-00-72 Payment reference: Your unique ...

Not to worry! We can help you with that!   Please get in touch with the team via raising a request in-app, or emailing us at: support@tymit.com   Please be advised, we may need to request a bank st...

Providing your account is settled by the 15th December 2024, we will begin closing your account from this date. If you want to close your account sooner, we can absolutely help you. Please get in t...

If you have access to your app, you can raise a support ticket via the in-app functionality. It's as easy as: Tapping the profile icon on the bottom right of the Tymit App Selecting Contact Us Cho...

We understand that times aren't easy and the unexpected can occur. If you need to talk to one of our Specialist Financial Difficulty experts or discuss an existing arrangement, please contact: here...

Yes! You will be able to access your Tymit App and use the associated features until your account is closed. Unless your account with us has defaulted.   If this is the case, please contact our sup...

You will still need to meet your obligations of paying your bills on time every month until your balance is settled.   You can continue to pay in line with the instalments you have set up, or to ch...